
State Farm® Insurance Agent Lisa RO Ross
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Timothy Thompson
October 8, 2025
"Svetlana is the best! Very kind, courteous, and sooooooo helpful for me today. 5 stars is not enough - she needs a dial to 11! Thank you Lena (btw I accidently hit post earlier to what read Laura. Didn't deal with any Laura's today)"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Craig
October 2, 2025
"I just set up some renter's insurance with Jerrod. He was as good as an agent can get. . . . personable. . . . explained everything and got me what I needed. He was not pushy or trying to sell me anything I didn't want. I could not be happier with the service and attention to detail."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Les Meyers
October 2, 2025
"Lisa and partners were very helpful in assisting me with a new policy for our Auto. They are very competent, sincere and professional in every aspect of this process. Thank you for exceptional service."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Jen Ames
September 25, 2025
"My husband and I were looking at life insurance outside of what his work offered since we didn't know how long he would be there. We worked with Hayden, and he put several detailed quotes together to compare, and explained how once my husband left the company our insurance would go away, something we had not given a lot of thought to. We reviewed the quotes, but life got busy. Hayden was really great about following up to answer any questions we had and if we wanted to switch over, but was not pushy. Although we are not switching at this time, we feel confident we have a plan in place once my husband changes jobs."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
zhamale
September 19, 2025
"Robin went above and beyond to get me covered it was fast and easy and most importantly I walked out saving a lot more money than when I walked in."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Hatter Zedd
September 11, 2025
"Lana helped me get my AZ specific insurance issues resolved in a flash! She was incredibly courteous and unbelievably helpful. I recommend her to anyone who needs help because she'll make sure you're all set."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Meghan Wilson
September 8, 2025
"Svetlana Permiakova was so very patient and kind. Thank you for all your help."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Josiah Lillard
September 4, 2025
"I was helped by Christina to start a bundle of my Auto and Renters insurance. She was very helpful in correcting issues she found and also educating me on how the policy work and made sure I got what I needed. She also is going to help us open a life insurance policy and understanding everything that entails. Thank you Christina for you help!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Bre Miller
September 2, 2025
"Jarrod was absolutely amazing!! He was so patient and helpful! Can’t wait to be apart of the Lisa Ross family!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Ila Klass
August 29, 2025
"Shani was absolutely the best, kindest person I’ve ever met . She took the time to help me with so much patience. I will forever be in her debt"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Mimi Bajinka
August 29, 2025
"Hayden has done an excellent job managing my policies and addressing any concerns I’ve had, always ensuring everything is accurate and up to date. I highly recommend him to anyone looking for an agent who genuinely cares about the people he insures."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Pete C
August 29, 2025
"Svetlana Is the best. Always willing help with all our needs. Rv , Homeowners and all our vehicle needs. Been with her for over 15 years and couldn’t be happier. Thank you for all your hard work in the past, present and the future. She’s the best ask for Svetlana"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Michelle
August 28, 2025
"Lisa Ross is the best! Her team is friendly, efficient, and always helpful. They make getting insurance simple and easy. If you want insurance that is straight to the point and open and honest communication on what you are getting, this is the office for you."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Diana Shepp
August 26, 2025
"I walked in to the State Farm Office on Bell Road in Surprise and had the best insurance experience ever in my life. I was treated warmly, like family, and the agent I dealt with, Robin Ostrowski, was so helpful in assisting me with getting insurance for my mother's rental property that I decided to get quotes for my homeowners and auto policies as well, and ended up switching them to State Farm also, saving hundreds of dollars a year! Thank you, Robin and Linda, for making my insurance experience with State Farm such a pleasure."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Rachael Nielsen
August 26, 2025
"Jarrod called me today to switch insurance companies to State Farm. He explained my current policy better than the agent that sold it to me. He spent a very long time on the phone with me exploring options/ways to save money, listened to my exact needs, and made this transition understandable and flawless. I appreciate the lengths he went through to provide much better coverage than my previous insurance company! Excellent customer service, I am happy I made this change."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Christopher Moffitt
August 23, 2025
"I just spoke with Jarrod and he was easy to talk with. He was very knowledgeable with everything he was talking to me about. I am very happy with the results that he gave me. I would definitely recommend other people I know to talk to him about their insurance needs. Thank you very much Jarrod."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
nikki c
August 22, 2025
"Eric at Lisa Ross State farm is the GOAT! He saved me about 200 dollars a month on my 2 vehicles, got me a great policy for my business aaaaand got my husband's vehicles and home insurance all down! Great service, great rates! 10 out of 10 recommend to everyone."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Cherie Benetti
August 22, 2025
"Laura is absolutely the best! She is always so helpful and kind. I highly recommend the Lisa Ross office"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Ashley Godbehere
August 22, 2025
"Considering making a change with insurance providers can be daunting. Not only were State Farm’s rates competitive, but Ariana was incredibly kind, helpful and informative!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Eugenio Alvarez
August 20, 2025
"Me atendieron muy bien Shani y Lana con mi seguro de vida."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
LiveLaugh
August 18, 2025
"Awesome experience with Robin, helped set up my Bike Insurance for my CFMOTO 450SS absolutely amazing rate especially for being a younger male, everything was quick and easy, in and out"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Keith Kirk
August 7, 2025
"Recently had to get new insurance and Jarrod R was a pleasure to speak with. Knew what he was talking about, honest with rates and policy information, and friendly while doing it. Thank you Jarrod for your help! Definitely happy as a new State Farm client for home/auto insurance."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Wendy Bider
August 5, 2025
"Robin was super friendly and very helpful. Super glad I picked Lisa RO Ross! Thank you!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
M Anghill
August 5, 2025
"Thank you Lana for helping me adjust my insurance to fit my needs! The experience was extremely helpful and I am comfortable about asking more questions about my policy"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Andrea Papegaay
August 5, 2025
"Shahn was incredible to work with! We had a few hiccups with changing our policy and Shahn went above and beyond to help understand what was going on and quickly find a solution and resolution. I have been a State Farm customer with Lisa for many many years and agents like Shahn will continue to be the reason why. Thank you!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"