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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Angelica Reyes

April 30, 2025

5  out of  5
rating by Angelica Reyes
"Shani was amazing her customer service is unmatched and made my experience so comfortable !"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Russell Williams

April 28, 2025

5  out of  5
rating by Russell Williams
"Are state farm person Ariana. Was wonderful and helpful. Answers questions and fond us the best deal for are budget. Thank you. The Williams family."
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Madskinner

April 25, 2025

5  out of  5
rating by Madskinner
"Svetlana P. has been me and my entire family's go to when we need to speak with State Farm. She doesn't simply answer my questions, she really takes the time to explain everything in full so I understand before moving on. She is extremely patient and very knowledgeable. I don't typically like calling companies, however, Lana makes it feel like I'm talking to a trusted friend rather than your typical customer service. She is an absolute gem!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Macie Rhodes

April 10, 2025

5  out of  5
rating by Macie Rhodes
"Ariana is the GOAT! And I stand by it! She won over my husband who was previously burned by another SF office with his policy and saved us a ton of money by bundling our home & auto. She’s so quick in responding and articulate with explaining everything in layman’s terms (I don’t know anything about insurance besides you have to have it and it’s good to have). With Lisa Ross’s office in general, I have NEVER had a single problem and everyone there has always been so helpful and nothing short of incredible."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jimmie Schwartz

April 9, 2025

5  out of  5
rating by Jimmie Schwartz
"Thank you to Robin for all your help and experience in making my choice to switch over to your company."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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v Sim

April 8, 2025

5  out of  5
rating by v Sim
"Great customer service. Still great service. Lana is excellent and knows the ins and out of insurance in great detail."
We responded:
"Thank you so much for the great review and rating!"
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Jeena Luebedittrich

April 6, 2025

5  out of  5
rating by Jeena Luebedittrich
"Hayden was very helpful and professional! Would 10/10 recommendation him for future clients! Thank you!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Reid Wamsley

March 27, 2025

5  out of  5
rating by Reid Wamsley
"Fantastic service from a fantastic person. Robin helped me pick out the best plan for me and my goals. Couldn't be happier with how quickly and easy she made it for me. 10/10."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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J Happy Bradshaw

March 22, 2025

5  out of  5
rating by J Happy Bradshaw
"Danielle was a big help in getting my policies transferred from MO to AZ. She was patient and kind with explaining things and going through the entire process. I appreciate her hard work and diligence."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Cyndi Mayfield

March 20, 2025

5  out of  5
rating by Cyndi Mayfield
"Autumn was very pleasant to work with. She's very knowledgeable in what she does. She went above and beyond helping me with my rider view. I am very pleased the with service I received."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Blake

March 20, 2025

5  out of  5
rating by Blake
"Very helpful and pleasant to speak with!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Dave Kerman (Davenator)

March 18, 2025

5  out of  5
rating by Dave Kerman (Davenator)
"CHRISTINA WILLIAMS WAS GREAT SHE HELPED ME WITH GETTING MOTORCYCLE INSURANCE IT WAS FAST AND EASY SHE'S VERY NICE AND LISTENED TO ALL MY CONSERNS I WOULD RECOMMEND (LISA ROSS STATE FARM IN SURPRISE AZ TO EVERYONE THANKYOU 😀"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Denise J

March 12, 2025

5  out of  5
rating by Denise J
"Danielle is not only pleasant but knowledgeable. She has assisted me time and time again, and today was no exception! 😊 Thank you Danielle, for your kindness, efficiency, and professionalism."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Lizette Carrillo

February 28, 2025

5  out of  5
rating by Lizette Carrillo
"Awesome service from Jarrod today !He was very helpful and knowledgeable! Great experience!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Teresa Davis

February 27, 2025

5  out of  5
rating by Teresa Davis
"Jerrod was great! He made things smooths and painless, I got more coverage for less money than I was paying to my old company of 8 years!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Halim Hakimi

February 27, 2025

5  out of  5
rating by Halim Hakimi
"Such a great experience I had with Hayden, who not only explained all the policies clearly, but also was very professional and actually cared! Kudos to his kindness, professionalism and empathy. Thank you!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Sarah Salazar

February 24, 2025

5  out of  5
rating by Sarah Salazar
"I decided to purchase a new car so I called and spoke with Christina. She was so sweet and helpful in getting me a quote and then putting my new policy in action once I bought it. She was so informative about my coverage and what to expect next with billing. She got my temporary cards to me almost immediately! Highly recommend Christina! Top notch!"
We responded:
"Hi Sarah, thank you for your five-star review! We are happy to hear Christina provided you with such a smooth and informative experience while setting up your new plan. She truly goes above and beyond for our customers, and we’re lucky to have her on our team. If you ever have questions or need further assistance, don’t hesitate to reach out. - Lisa Ross"
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Debbie K

February 19, 2025

5  out of  5
rating by Debbie K
"Love this StateFarm insurance! They take great care of us!"
We responded:
"Thank you, Debbie! We’re so glad to hear you’re happy with our service. Taking care of you is our priority, and we’re always here when you need us! - Lisa Ross       "
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Waweez White

February 12, 2025

5  out of  5
rating by Waweez White
"Was tired of calling other state farm agents to get a quote. First time reaching out, they gave me numbers & got great coverage. Thank you David for all your help!"
We responded:
"Thank you for sharing your experience! Our team is glad to learn David was able to assist you quickly and provide excellent coverage on your first call. We hope to serve you again soon. - Lisa Ross "
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bobby traylor

February 5, 2025

5  out of  5
rating by bobby traylor
"Recently, my elderly mother, who lives alone in Buckeye Arizona needed to be move back to Colorado with me and be moved into an assisted living. During this transition, I have been talking with Christina Williams at this State Farm branch. Being 800 miles north, its been tough to get her affairs in order for her home insurance, car insurance, and life insurance. However, I have been regularly speaking with Christina and she is a rock star! Since I have the power of attorney for my mother...she has spoken with me on many occasions and walked me through my options for all of her coverages and made sound suggestions moving forward. She has served as my boots on the ground in Arizona saving me time and frustration of trying to organize these items from another state. Thanks Christina..."
We responded:
"Hi Bobby, thank you for sharing your experience! We’re so glad Christina was able to provide such dedicated support during this important transition for your mother. It’s great to hear that her guidance and suggestions helped make things easier. We truly appreciate your trust, and if you ever need further assistance, Christina and our team are here to help! - Lisa Ross "
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Jessica Beck

February 3, 2025

5  out of  5
rating by Jessica Beck
"Incredible service! We recently moved into the area and Svetlana proactively reached out to us about switching our policies to their office prior to our move. This was so nice to have one less thing to worry about amidst the chaos of moving to a new area. Svetlana was proactive, friendly, communicative, and made sure to follow up with me once we settled in to our new home. Additionally, she switched all of our policies and cancelled a prior policy we no longer needed without any work on my end. Our new policies are actually better and less expensive than what we were previously paying. I cannot say enough great things about our experience with this team! Major kudos to Svetlana!"
We responded:
"Hi Jessica, thank you for your wonderful review! We’re so happy to hear that Svetlana was able to make your transition to the area smoother by proactively assisting with your plans. Moving could be hectic, and we’re glad she could take some of the stress off your plate while also providing you with budget friendly coverage. We will be sure to share your kind words with Svetlana. - Lisa "
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Michelle Goldie

January 31, 2025

5  out of  5
rating by Michelle Goldie
"Christina has helped me twice. She is upbeat and has a good personality. Very pleased working with her"
We responded:
"Thank you for the rating, Michelle!"
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Sindy Rivera

January 31, 2025

5  out of  5
rating by Sindy Rivera
"So glad I found Carlos Rodriguez he was so helpful in finding the right insurance for us. I’ve always felt lost with insurance, but he explained everything clearly and made it easy to understand."
We responded:
"Thank you, Sindy! We’re so happy Carlos could help you find the right coverage and make everything easy to understand. We’re always here to support you with any insurance needs! - Lisa Ross"
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Sohn Brown (CS48)

January 31, 2025

5  out of  5
rating by Sohn Brown (CS48)
"Jarrod was VERY knowledgeable, VERY professional, VERY Hands on. I felt like I was his first and last customer. He made the experience VERY pleasant. If there were more Jarrods in customer service "oh" how would these encounters be so much easier. Thank you Lisa Ross for Jarrod and your staff!"
We responded:
"Thank you so much, Sohn! I’m so glad to hear that Jarrod made such a positive impact with his knowledge and professionalism. We’re lucky to have him on the team! I really appreciate your kind words, and we’re always here for anything you need. Thank you for choosing us! - Lisa Ross and team "
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susan bouquot

January 23, 2025

5  out of  5
rating by susan bouquot
"Christina at Lisa Ross State Farm insurance is absolutely fantastic!!!! She was very helpful very informative a great listener and has an infectious, beautiful smiling demeanor! Thank you, Christina for all you have done for me… Susan B"
We responded:
"Thank you, Susan, for your glowing review of Christina! Christina is fantastic; her helpfulness, attentiveness and positive energy make her an invaluable part of the team. We're so glad she could assist you and make your experience such a pleasant one. We hope to serve you again soon. Lisa and team"